Guarantee Terms

Welcome to Buyfootballjersey, We are committed to providing quality football jerseys and sports apparel. These Guarantee Terms explain what is covered by our product guarantee and how customers can request support.

Our Product Guarantee

Buyfootball jersey guarantees that the product sold through our store will be free from manufacturing defects in materials and workmanship at the time of delivery.

This guarantee applies to football jerseys purchased directly from buyfootball jersey.

What is Covered

The guarantee covers:

  • Incorrect item received
  • Incorrect size send compared with the order confirmation.
  • Manufaturing defects such as faulty stitching, major printing defects or damaged fabric upon delivery
  • Items that arrive damaged during shipping

What is Not Covered

This guarantee does not cover:

  • Normal wear and tear
  • Damage caused by washing contrary to the care instructions
  • Damage caused by misuse, alteration or improper handling
  • Minor color variations caused by screen or lighting differences

Guarantee Period

Customers must report any issue within 7 days of delivery. Request submitted after this period may qualify for guarantee service.

How to Make a Claim

To request support under this guarantee, please contact us with:

  • You order number
  • A description of the issue
  • Clear photos showing the problem
  • CS Email: contact@buyfootballjersey.com
  • Our support team will review your claim and respond within 2–5 business days.

Resolution Options

If your claim is approved, BuyFootballJersey may, at its discretion:

  • Send a replacement item
  • Send the correct item or size
  • Offer store credit
  • Issue a partial or full refund when a replacement is not available

Return Requirements

In some cases, we may ask you to return the item before a replacement or refund is issued. Return instructions will be provided by our support team. Items must be returned in their original condition whenever possible.

Contact Us

Buyfootballjersey

CS Email: contact@buyfootballjersey.com

Thank you for shopping with BuyFootballJersey. We appreciate your trust and are committed to resolving product issues fairly and promptly.